If you run into a problem like this, the possibilities are many files in hidden folders, either because of a virus or deliberately to hide. So if you want to delete or move files in a hidden folder so that you have to do is display the first file folder hidden.
Here are the steps - steps to display hidden files in Windows Explorer:
- The first step into the folder you want to display the folder
- The second step select a tool on the menu bar at the top
- Then select the folder option
- In the Folder Options window select the view in the menu bar and check show hidden files, folders and drives like in the picture below.
At the option Hide Protected operating system files (Recommended) should check mate, because the files system would look like if we did not mark the selection. However, many also file this utilize it Virus, the virus file to include those files into the file system so that if we do not mark these options then the virus file will not be visible